The e-Valet boxes are secured with strong seals to ensure the contents remain safe. We encourage customers to sign on the seals provided to ensure they have not been tampered with.

Yes, there will be additional charges for the following:

Extra pickups and/or drop-off locations
Collection or delivery of items above ground floor, where no lift access is available
Distance from premise to vehicle exceeding 80 metres
Any work or preparation that was mutually agreed to be completed by the customer in advance but was not done prior to the mover’s arrival. This may result in a longer moving process, a higher final invoice, or in rare cases, an additional moving day (subject to availability).

We have several complimentary phone booths available, providing a private and comfortable environment for conversations.

We welcome all customers to book a tour to explore our workspace layout, amenities, and available options.

Yes, that’s what makes BIZplus+ unique. You can combine a workspace option (hot desk, private office, or communal workspace) with on-site self-storage in one plan, removing the need to coordinate between separate providers.

No, we do not allow customers to self-collect their e-Valet boxes. However, if you have a unique situation, please feel free to contact us — we’ll do our best to accommodate your request.

No. BIZplus+ offers flexible terms ranging from day use to 12 months or more, so you’re not locked into a long commitment. You can start with a shorter plan and extend as your business grows.

Yes, it’s highly recommended. Renovation work generates dust and debris that can damage furniture, and clearing the space allows contractors to work more efficiently. Storing furniture in a secure self-storage unit protects your belongings from paint spills, scratches, and accidental damage, and gives your renovation team unobstructed access throughout the project.

Yes. We provide all customers with 10 free boxes. If you need additional boxes, they are available at $5 per box (Usual Price: $7 per box).

Yes. Please let us know in advance if you are planning to move on Sundays or public holidays.

No, the destination does not have to be at Extra Space storage facility. It can be at any location of your choice.

The boxes measure 60cm x 40cm x 30cm and have a maximum packed weight of 20kg.

After you sign up, we will deliver our industrial-grade plastic boxes to you. Once you have finished packing your items, we will pick them up and store them securely in our facility. When you need your items back, simply schedule a return through our website, and we’ll deliver them back to you.

The process is straightforward. You choose a facility near you, select the unit size that fits your needs, and sign up for a rental term, starting from as short as one month. Once signed up, you pack your items, move them in, and access your unit anytime with 24/7 secure entry. Extra Space Asia makes it easy in three steps: find your location, get a quote, and move in.

Unlike traditional storage, self-storage allows you to rent exactly the amount of space that suits your needs. You do not need to pay for extra space you do not use, and you can upsize or downsize your storage unit anytime.

In the past, personal and business users had to rely on removal companies or large storage providers to store their items for them — often with limited access, little flexibility, and long-term contracts.

With self-storage, a customised, hassle-free solution is now available.

With a traditional office lease, you pay for a fixed space regardless of how much you use it, often with high deposits and long commitments. BIZplus+ lets you pay only for what you need, workspace, storage, or both, on flexible terms, which is significantly more cost-efficient for SMEs and growing businesses.

Cover sofas, tables, and cabinets with protective sheets or bubble wrap to prevent dust and scratches. For fragile items, use sturdy boxes with padding. Label all boxes clearly with their contents and destination room to make unpacking easier once your move or renovation is complete. If you’re storing sensitive items like electronics or documents, opt for an air-conditioned unit for added protection.

Please inform our Moving team immediately if you need to cancel your move.

If it is within 48 hours of the scheduled moving date, there will be no refund of the reservation deposit.
If it is more than 48 hours before the scheduled moving date, we will refund 50% of the reservation deposit.

Please inform our Moving team immediately if you need to postpone or change the moving date.

If it is within 48 hours of the scheduled moving date, a $100 fee will be imposed and is subject to availability.
If it is more than 48 hours before the scheduled moving date, the new date will be subject to availability. If we are unable to accommodate the rescheduled date, the move will be treated as a cancelled job, and we will refund 50% of the reservation deposit.

Yes. The workspace comes with enterprise-grade Wi-Fi, complimentary coffee and tea, daily cleaning, and on-site support, so you can walk in and start working without any setup. Storage units are accessible 24/7 with secure access controls.

For most people, yes. Singapore’s limited living and office space makes self-storage a practical solution for home renovations, business inventory, or decluttering before a move. Flexible month-to-month terms mean you only pay for what you need, making it a cost-effective alternative to upsizing your home or office.

Yes, Extra Space Asia’s e-Move service combines professional moving and self-storage under one roof. This means you don’t need to coordinate separately with a moving company and a storage provider, saving both time and cost during your relocation or renovation.

The following items will be excluded from the moving process:

Jewellery, bullion, cash, precious stones, precious metals, cash cards, documents of value, stamps, and wine bottles
Illegal items
Flammable or explosive materials
Live animals, including pets, fish, and birds
Pianos

Our moving service costs start from S$250. Please contact us so that we can advise you on the exact cost for all the items you wish to move.

Items that do not meet safety or regulatory requirements are not permitted in self-storage. These include:

Hazardous materials such as explosives and flammable goods
Perishable items that could decompose (e.g., exposed foodstuffs)
Living things such as animals and plants
Stolen or illegal goods such as drugs and firearms

Items that do not meet safety or regulatory requirements are not permitted in self-storage. These include:

Hazardous materials such as explosives and flammable goods
Perishable items that could decompose (e.g., exposed foodstuffs)
Living things such as animals and plants
Stolen or illegal goods such as drugs and firearms

You can store almost anything. Common items include furniture, documents, books, building materials, commercial stock, wine, antiques, and sports equipment. You can also store collectibles or any items you value but don’t need to keep at home or in the office.

If you’re unsure whether your items are allowed in our facility, please don’t hesitate to contact our customer service team — they’ll be happy to assist you.

You may store almost anything — for example, clothes, books, collectibles, and old photo albums — as long as they fit into the boxes. Companies can also store documents and old files, as we offer a hassle-free retrieval system.

BIZplus+ is built for flexibility. You can upsize or downsize your storage unit at any time, and switch between workspace tiers as your team grows or shrinks, without the hassle of relocating to a new facility.

A self-storage facility is a place with multiple storage units that customers can rent to safely store their belongings. Each unit is private, secure, and accessible whenever they need.

At Extra Space Asia, our self-storage facilities are modern, clean, and brightly lit. Every storage facility is equipped with advanced security systems and personal access codes, so customers can conveniently enter their storage rooms anytime — seven days a week, all year round. Each room is clean, dry, and secured with the customer’s own padlock for complete peace of mind.

BIZplus+ is a flexible, cost-effective business hub that brings together shared workspaces, private offices, event venues, and self-storage units — all in one convenient location at Extra Space Asia’s Commonwealth facility.

e-Move is a professional moving service.

e-Station is a pop-station service available for customers to drop off their parcels for their recipients to collect.

e-Valet is an on-demand storage service provided by Extra Space Asia. It allows you to arrange the pickup, storage, and retrieval of your items with just a few clicks — all from the comfort of your couch.

Standard units are the most budget-friendly but offer no temperature regulation. Air-conditioned units are better suited for electronics, furniture, and documents. Each tier comes at a higher price point, so choose based on what you’re storing.

A minimum of 5 boxes is required per order.

We provide flexible workspace solutions, including private offices, shared workspaces, and meeting rooms — ideal for freelancers, startups, and small businesses.

Our moving slots are allocated on a first-come, first-served basis, subject to availability.

e-Stations are available at our Boon Keng and Tai Seng storage facilities.

Self-storage units are ideal for storing bulky furniture during a relocation or home renovation. Extra Space Asia offers a wide range of unit sizes so you only pay for the space you need, and you can upsize or downsize at any time. Facilities are equipped with cargo lifts, dedicated loading bays, and on-site parking to make moving furniture in and out as convenient as possible.

A self-storage facility is one of the most practical options when relocating. You can rent a unit on a short-term basis, Extra Space Asia offers rental periods starting from as little as 14 days, giving you the flexibility to store your belongings safely between moves without committing to a long-term contract. With 12 facilities across Singapore, you can find one conveniently close to your home.