Terms and Conditions
Eligibility
- This offer is applicable to new customers only.
Non-Combinability
- This offer cannot be used in conjunction with any other offers or promotions.
Unit Availability
- The offer applies to selected units at designated facilities and is subject to availability at the time of booking.
Move-In Window
- Move-in date must occur within 30 days of booking confirmation.
Administration Fee
- A one-time administration fee of RM30 is payable on or before the move-in date.
Payment Policy
- No prepayment is required. This offer is based on fixed lease terms of 1 to 12 months as selected at the time of booking.
Deposit Policy
- No Deposit Plan: No security deposit is required. Customers must register for one of the following autopay methods through the Extra Space Asia customer portal prior to move-in: Credit Card Autopay, GIRO/Direct Debit, or PayNow Auto. Failure to maintain a valid autopay mandate will result in an immediate security deposit of one month’s standard rent becoming due.
- With Deposit: Customers who do not enrol in an autopay plan are required to pay a refundable security deposit equivalent to one month’s standard rent on or before move-in.
Promotional Discount Period
- The promotional discount applies from the 1st month through to the last month of the selected fixed term. The prorated move-in month counts as the 1st month.
Minimum & Maximun Storage Period
- The minimum storage period is 1 months, and maximum is 12 months.
Termination Policy
- A minimum 14 days’ written notice is required prior to the end of the fixed lease term. Upon promotion expiry, the lease will automatically continue on a flexible month-to-month basis at the prevailing standard rate.
Changes to Terms
- Promotional terms and conditions are subject to change, with reasonable notice where practicable.
Dispute Resolution
- In case of dispute, Extra Space Asia has the final say in all matters.
Voucher Redemption
- Perks are only available for storage durations of 3 months or more.
- Vouchers will be distributed on the 4th month of successful move-in.
- Vouchers and rebates are non-transferable, non-exchangeable for cash, and valid for single redemption only.
General
- Other terms and conditions apply.
