We provide trolleys and pallet jacks free of charge for customer use.

We offer the convenience of purchasing packaging materials at our Box Shop. You will find a wide range of packaging materials, including boxes, bubble wrap, markers, tape, shelves, stretch film, pen knives, and even padlocks.

We do not provide removal services. However, we have a list of reputable removal service partners that we can recommend. For more details, you may contact our Customer Service team.

We do not provide padlocks, as this ensures that you are the sole key holder of your space. You can purchase a new, sealed lock at any Extra Space Asia facility. No one else will have a key to that lock except you.

Extra Space Asia offers self-storage units for rent across Malaysia, with facilities in Kuala Lumpur and Petaling Jaya, including Chan Sow Lin, Segambut, Section 51A, and Kota Damansara. Units are available in a wide range of sizes, from 10 sq ft to over 200 sq ft, with flexible month-to-month rental terms. You can enquire and book online.

Unlike traditional storage, self-storage allows you to rent exactly the amount of space that suits your needs. You do not need to pay for extra space you do not use, and you can upsize or downsize your storage unit anytime.

In the past, personal and business users had to rely on removal companies or large storage providers to store their items for them — often with limited access, little flexibility, and long-term contracts.

With self-storage, a customised, hassle-free solution is now available.

Items that do not meet safety or regulatory requirements are not permitted in self-storage. These include:

Hazardous materials such as explosives and flammable goods
Perishable items that could decompose (e.g., exposed foodstuffs)
Living things such as animals and plants
Stolen or illegal goods such as drugs and firearms

You can store almost anything. Common items include furniture, documents, books, building materials, commercial stock, wine, antiques, and sports equipment. You can also store collectibles or any items you value but don’t need to keep at home or in the office.

If you’re unsure whether your items are allowed in our facility, please don’t hesitate to contact our customer service team — they’ll be happy to assist you.

A self-storage facility is a place with multiple storage units that customers can rent to safely store their belongings. Each unit is private, secure, and accessible whenever they need.

At Extra Space Asia, our self-storage facilities are modern, clean, and brightly lit. Every storage facility is equipped with advanced security systems and personal access codes, so customers can conveniently enter their storage rooms anytime — seven days a week, all year round. Each room is clean, dry, and secured with the customer’s own padlock for complete peace of mind.

Self-storage allows individuals and businesses to store their items at affordable rates for flexible periods starting from just one month. It provides secure, do-it-yourself storage rooms for individuals, families, and companies alike.

As a result, homes become free of clutter, small businesses have space to grow, and customers enjoy peace of mind knowing their belongings are safe and accessible around the clock.

Self-storage offers a wide range of unit sizes, giving customers the flexibility to rent space that suits their needs — from compact lockers and small 16 sq ft walk-in units to spacious 450 sq ft storage rooms. Customers also have the freedom to upsize or downsize anytime, subject to availability.

Yes, all Extra Space storage facilities in Malaysia provide 24/7 access for customers.

You may refer to our Locations page for the full list of branches in Malaysia.

Yes. Only registered users or authorised persons listed under your account will be allowed access to your storage unit.

Our staff are available during office hours to assist with any inquiries. However, customers still have independent access outside of office hours using their access credentials.

You have the freedom to access your items 24 hours a day, seven days a week. Feel free to add or remove items from your storage room whenever you need.

Please contact our Customer Service team during office hours for assistance with resetting your access credentials.

No, they do not. Prices vary from facility to facility.

Simply sign a short storage agreement, make the quoted payment, and you’ll be ready to move in. Your contract is a month-to-month agreement with Extra Space Asia and consists of a simple three-page document that takes less than ten minutes to complete.

You may choose your preferred start date, within one month from the day you sign up, to begin your storage rental.

You can make payment via AXS stations, online by credit card through our website, through internet banking, or in person at our facility by NETS.

We can reserve your storage unit for up to one month when you place a one-month storage deposit.